Returns

REFUNDS PERMITTED

SILICIUM LABORATORIES LLC wants you to be delighted with your shopping experience and purchase. We accept returns; if you find that you must return an item, we try to make this process as comfortable as possible. Within 60 days of receiving a shipment from SILICIUM LABORATORIES LLC, you may return any unused or used product for a full refund less shipping and handling.

Our products are 100% guaranteed so that if you are not satisfied with their efficacy, you may return the product for a full refund less shipping and handling.

Upon receipt of the returned item, we will thoroughly examine it and notify you via email, within a reasonable period, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

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CONTACT US

If at any time you have questions about returning an item purchased from SILICIUM LABORATORIES:

Please call our Customer Service department at (305) 779-0171

EXCHANGES

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is broken, you should promptly contact us att SILICIUM LABORATORIES. Please call our Customer Service department at (305) 779-0171 or send us a message HERE, with details of the product and the defect, you will need to provide pictures as proof and from them, we will decide that you need to send the product back.

You can send the item you consider defective to:

Silicium Laboratories LLC 3325 NW 70TH AVE MIAMI, FL 33122 1-877-454-2486

Upon receipt of the returned product, we will thoroughly examine it and notify you via e-mail, within a reasonable period, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

EXCEPTIONS

Some items are non-refundable and non-exchangeable. These include:

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